Reno Lovison Marketing - Communication Specialists

Training has become an important part of the marketing mix because it has everything to do with the level of service your clients receive and ultimately their level of satisfaction with your product.

There are a number of instances where training can take place. On the client side there is pre-sale and post-sale training. On the enterprise side there is product knowledge, sales, customer service, policy, safety, systems, procedures and a number of HR related training objectives.

Training can be instructor led either face-to-face (F2F) or as a webinar via an Internet connection and conference line. Self directed training allows learners to move along at their own pace utilizing an Internet based PowerPoint style slide show presentation, video, audio clips, images and documents combined to create a multimedia web based training (WBT).

As your instructional design consultant we can work with you and your subject matter experts to identify your training needs, determine the appropriate training approach, then help design and implement a program tailored to your objectives.

Instructional Design & Training